Terms of Service

These Terms of Service (“Terms”) apply to your access to and use of the CareVoice website. By using this website, you agree to these Terms. If you do not agree, please discontinue use of the website.

Any services provided by CareVoice are subject to separate written agreements between CareVoice and the client. Those agreements govern the specific service engagement.

1. Website Use

You may use this website to learn about CareVoice, review our services, and contact us with business inquiries. You agree to use the website lawfully and in a manner that does not interfere with its operation or other users’ access.

2. Our Services

CareVoice provides virtual staffing and administrative support services for home care agencies. Depending on the engagement, these services may include caregiver scheduling, coordination, recruitment support, intake assistance, and other administrative tasks.

Information on this website is provided for general informational purposes only. Visiting the website or submitting an inquiry does not establish a client relationship or obligate CareVoice to provide services. Service scope, pricing, responsibilities, and other engagement terms are established through a separate written agreement.

3. Eligibility and Business Authority

You must be at least 18 years old to use this website. If you contact CareVoice or enter into an agreement on behalf of an agency or business, you represent that you are authorized to act on its behalf.

You agree to provide accurate information when submitting inquiries or communicating with us.

4. Intellectual Property

Unless otherwise indicated, the text, graphics, branding, logos, images, and other materials on this website belong to CareVoice or are used with appropriate authorization. These materials are protected by applicable intellectual property laws.

You may not copy, reproduce, republish, distribute, modify, or commercially exploit website content without prior written permission, except where applicable law permits such use.

5. Prohibited Activities

You agree not to:

• Use the website for unlawful, fraudulent, or misleading purposes.
• Submit false information or impersonate another person or organization.
• Attempt to access restricted systems, accounts, or data without authorization.
• Introduce malicious code or interfere with the security, availability, or functionality of the website.
• Use website content in a way that infringes the rights of CareVoice or others.

CareVoice reserves the right to take reasonable action to address misuse of the website.

6. Confidentiality and Protected Health Information

Visitors should not submit patient records, protected health information (PHI), or other sensitive confidential information through general website forms.

If a service engagement requires access to confidential agency information or PHI, the parties must establish the appropriate contractual protections and security procedures before such access is provided. Where required by law, this may include a Business Associate Agreement (BAA) and applicable HIPAA safeguards.

The handling of confidential information during a contracted engagement is governed by the relevant service agreement and other applicable contractual obligations.

7. Website Availability and Disclaimer

CareVoice strives to maintain accurate and accessible website content. However, we do not guarantee that the website will always be available, uninterrupted, secure, or free from errors.

The website and its content are provided on an “as available” and “as is” basis, to the fullest extent permitted by law. We disclaim warranties, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement, where legally permitted.

Descriptions of services and potential benefits are informational and do not guarantee particular business results. Actual outcomes depend on the circumstances and terms of each engagement.

8. Limitation of Liability

To the maximum extent permitted by applicable law, CareVoice will not be liable for indirect, incidental, special, consequential, or punitive damages arising from or related to your access to or use of the website.

To the extent permitted by law, CareVoice’s total liability for claims arising solely from website use will not exceed the amount, if any, you paid specifically for access to the website during the twelve months preceding the event giving rise to the claim.

This section does not limit liability where such a limitation is prohibited by law. Separate service agreements may contain additional provisions governing liability for contracted services.

9. Third-Party Links

The website may contain links to external websites or services for convenience. CareVoice does not control and is not responsible for the content, availability, security, or privacy practices of third-party websites. Accessing them is at your own discretion.

10. Governing Law and Jurisdiction

These Terms are governed by the laws of the State of Florida, United States, without regard to conflict-of-law principles.

Subject to applicable law, disputes arising from these Terms or your use of the website will be brought before the appropriate state or federal courts located in Broward County, Florida.

11. Updates to These Terms

CareVoice may update these Terms periodically to reflect changes to our website, business practices, or legal requirements. Revisions will be posted on this page with an updated date.

Your continued use of the website after revised Terms become effective constitutes acceptance of those changes to the extent permitted by law.

12. Contact Information

For questions regarding these Terms of Service, contact CareVoice: